Privacy policy

Last updated: June 5, 2026

This Privacy Policy describes how BNG Tattoo Supply (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from bngtattoosupply.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

BNG Tattoo Supply is based in Quebec, Canada. We are committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act respecting the protection of personal information in the private sector (as amended by Law 25).

Person Responsible for the Protection of Personal Information

In accordance with Quebec's Law 25, we have designated a person responsible for the protection of personal information:

Paul Tougas
BNG Tattoo Supply
369 Soumande Street, Quebec, Quebec, Canada G1M 1A5
Email: info@bngtattoosupply.com
Phone: +1 581-986-6302

Collecting Personal Information

When you use the Services, we collect the following categories of personal information:

  • Order information: your name, billing and shipping address, payment information (processed by our payment providers), email address, phone number, and the details of products you purchase.
  • Account & communications information: information you provide when you create an account, contact customer support, or otherwise communicate with us.
  • Device & usage information: details about your browser, IP address, time zone, and some of the cookies installed on your device, as well as how you interact with the Site (pages viewed, referring site, actions taken).

We collect personal information from you directly, from your activity on the Site, and from third parties such as our service providers.

Minors

The Services are intended for tattoo professionals and are not directed to individuals under the age of majority (18 in Quebec). We do not knowingly collect personal information from minors. If you are the parent or guardian of a minor who has provided us with personal information, please contact us using the details above and we will delete it.

How We Use Your Personal Information

  • Providing products and services: to process payments, fulfill and ship orders, manage your account, and provide customer support.
  • Communication and security: to communicate with you, send order updates, prevent fraud, and keep the Services secure.
  • Improving the Services: to understand how the Site is used and to improve our products and services.
  • Marketing and advertising: with your consent where required, to send promotional communications and display targeted advertising.

Lawful Basis & Consent

We collect, use, and disclose your personal information with your consent, which you may withdraw at any time, subject to legal or contractual restrictions and reasonable notice. In certain cases, the law permits us to process personal information without consent (for example, to complete a transaction you requested or to comply with a legal obligation).

Sharing Personal Information

We share your personal information with service providers who perform services on our behalf, including:

  • Shopify, which powers our online store;
  • payment processors, to handle transactions;
  • shipping and fulfillment partners, to deliver your orders;
  • analytics and advertising providers, such as Google Analytics, to help us understand and promote the Site.

We may also disclose personal information to comply with applicable laws, respond to lawful requests, or protect our rights.

Cross-Border Transfers

Some of our service providers (including Shopify and analytics or advertising partners) may store or process your personal information on servers located outside Quebec, including elsewhere in Canada and in the United States. When we transfer personal information outside Quebec, we take reasonable steps to ensure it receives an adequate level of protection.

Behavioural Advertising

We use your personal information, where permitted, to provide you with targeted advertising. You can opt out through the following tools:

Cookies

We use cookies and similar technologies to operate and improve the Site, remember your preferences, and (with your consent where required) measure performance and deliver advertising. You can control cookies through your browser settings and the cookie banner on our Site.

Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, including legal, accounting, or reporting obligations, and resolving disputes. When no longer required, we securely delete or anonymize it.

Automated Decision-Making

We do not use your personal information to make decisions based exclusively on automated processing that produce legal or similarly significant effects on you. If this changes, we will update this Policy and inform you of your rights.

Your Rights (Canada & Quebec)

Subject to applicable law, you have the right to:

  • Access the personal information we hold about you;
  • Rectify inaccurate or incomplete personal information;
  • Withdraw your consent to the collection, use, or disclosure of your personal information;
  • Request data portability, where applicable under Quebec law;
  • Lodge a complaint with a supervisory authority.

To exercise these rights, contact our person responsible for the protection of personal information (above). You may also file a complaint with the Commission d'accès à l'information du Québec (CAI) or the Office of the Privacy Commissioner of Canada (OPC).

For European Users (GDPR)

If you are in the European Economic Area or the United Kingdom, you have rights of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with your local data protection authority. We process your personal information based on your consent, to perform a contract with you, or for our legitimate interests.

For California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, to request deletion, and to opt out of the "sale" or "sharing" of personal information as defined under California law. We do not sell personal information for monetary value. To exercise these rights, contact us using the details above.

Do Not Track

Some browsers offer a "Do Not Track" signal. Because there is no consistent industry standard for these signals, the Site does not currently change its data-collection practices in response to them.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. We will post the updated version on this page and revise the "Last updated" date above.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

BNG Tattoo Supply
Attn: Paul Tougas, Person Responsible for the Protection of Personal Information
369 Soumande Street, Quebec, Quebec, Canada G1M 1A5
Email: info@bngtattoosupply.com
Phone: +1 581-986-6302